Your Home Is Damaged.
We Fix It. Tonight.
Water, fire, mold — whatever hit your property, Pinnacle Restoration responds 24/7 with IICRC-certified crews. We restore your home and handle your insurance claim so you pay $0 upfront. You focus on your family.
Damage right now? Here's what to do.
Follow these steps while you wait for our team to arrive.
Turn off the water main
Stop the source. Your shut-off valve is usually near the water meter or where the main line enters your home.
Move valuables off the floor
Electronics, documents, photos, and anything irreplaceable — get them elevated and dry.
Take photos of everything
Document the damage before touching anything. Your insurance company will need this evidence.
Call us immediately
We answer 24/7 and can be on-site within 60 minutes. The sooner we start, the less damage you'll have.
What happens when you call
From emergency to restored — we handle every step
You have one job: call us. We take it from there.
You Call — We Answer
You Call — We Answer
Call us any time, day or night. A real person picks up, gets the details, and dispatches our team immediately.
We Arrive Within 60 Minutes
We Arrive Within 60 Minutes
Our IICRC-certified crew shows up with everything needed to stabilize your property and stop damage from spreading. Average response time: under one hour.
We Assess & Document
We Assess & Document
We map every inch of damage with professional equipment, photograph everything, and create the documentation your insurance needs.
We Restore Your Property
We Restore Your Property
From extraction and drying to full reconstruction, we handle every phase of the restoration — you don't need to hire anyone else.
We Handle Your Insurance
We Handle Your Insurance
We bill your insurance directly, manage the claim paperwork, and advocate for full coverage. You focus on your family — we handle the rest.
Professional equipment. Certified results.
We don't use shop-vacs from the hardware store. Our IICRC-certified crew arrives with industrial-grade moisture meters, thermal imaging cameras, and commercial dehumidifiers — the same equipment used by the top restoration companies in the country.
Start With Step 1 — Call (702) 203-4047Insurance handled
We deal with your insurance company so you don't have to
Filing a restoration claim while your home is damaged is overwhelming. We take that burden off your plate completely. Our team documents every detail of the damage, communicates directly with your adjuster, and bills your insurance company directly.
Most of our clients pay little to nothing out of pocket. We know how insurance companies think — and we advocate for you to get every dollar you're entitled to.
We work with all major providers
+ all other major insurance carriers accepted
Why Las Vegas trusts Pinnacle
What sets us apart from the big-name franchises
While national franchises route calls through a 1-800 number, our local dispatcher sends our crew directly. We live here — that means faster.
We bill your insurance company directly and advocate for full coverage. Most homeowners pay nothing out of pocket. No surprises, no hidden fees.
We are not a franchise. Jo Ogawa founded Pinnacle in 2014, and the same core team that started is the team that shows up at your door today.
No subcontractors. No handoffs. The team that extracts the water is the team that dries the structure, rebuilds the walls, and walks you through the final result.
The reality of property damage
Damage doesn't wait. Neither should you.
Every hour matters.
Water damage compounds fast. What starts as a wet floor becomes warped wood, ruined drywall, and mold growth — often within 24 hours.
Insurance won't wait for you.
Your claim has deadlines. Without proper documentation from a certified restoration company, you risk denied coverage and out-of-pocket costs.
You shouldn't have to manage this.
Coordinating contractors, filing paperwork, chasing adjusters — all while your family is displaced. You need someone who handles everything.
Full-spectrum restoration
Whatever hit your property, we restore it
Six specialized services. One team that handles everything — including your insurance.
Water Damage Restoration
Burst pipe at 2am? Flooding from a storm? We respond within hours, extract standing water, dry your structure with industrial equipment, and restore your home — before mold has a chance to grow.
- 24/7 emergency response
- Industrial water extraction
- Structural drying & dehumidification
- Moisture mapping & documentation
- Direct insurance billing
Fire & Smoke Damage Restoration
After the fire trucks leave, the real work begins. We remove smoke and soot damage, eliminate odors, restore structural integrity, and help you rebuild — handling your insurance claim every step of the way.
- Smoke & soot removal
- Odor elimination
- Structural board-up & stabilization
- Content cleaning & storage
- Full rebuild coordination
Mold Remediation
Mold doesn't just look bad — it threatens your family's health. We test, contain, remove, and prevent mold using IICRC-certified protocols and HEPA air filtration. No mold left behind.
- Professional mold testing
- Containment & HEPA filtration
- Complete mold removal
- Moisture source identification
- Prevention & clearance testing
Hoarding Cleanup & Restoration
We approach hoarding cleanup with compassion and zero judgment. Our team works respectfully to clean, sanitize, and restore the living space — at a pace that feels right.
- Compassionate, judgment-free approach
- Deep cleaning & sanitization
- Biohazard handling
- Donation & disposal coordination
- Property restoration
Disaster & Vandalism Restoration
Storms, floods, break-ins, and vandalism. Whatever hit your property, we stabilize it fast, document everything for insurance, and restore it completely.
- Emergency board-up & tarping
- Storm damage repair
- Vandalism cleanup
- Insurance documentation
- Complete property restoration
Commercial Restoration
Every hour your business is down costs money. We serve hotels, warehouses, healthcare facilities, schools, and property managers with the same 24/7 urgency we bring to homes.
- Minimal business disruption
- Large-scale water extraction
- Multi-unit property expertise
- Priority scheduling for commercial clients
- Comprehensive insurance handling